How do I request service?
You can reach out by phone or email listed on our Contact Page. We offer a free initial consultation call to understand your needs before providing a quote.
Frequently Asked Questions
Answers to common questions about our services and support.
Do you offer free consultations?
Yes! All first-time consultations over the phone are completely free. We'll review your needs and provide a personalized quote. Schedule a Free Consultation
How are your rates structured?
We charge a transparent service fee of $25 per hour, included in any quotes. No hidden fees—what you see is what you get.
What services do you offer?
We offer IT support, device repair, network setup, self-hosted system consulting, upgrades, data recovery, and more. See our full list on the Services Page.
Do you work with businesses or just residential customers?
We primarily serve residential, hobbyist, and SOHO clients. Business support may be available on request—contact us for details.
Is weekend service available?
Weekend service is available by appointment or on-call. Leave a voicemail and we may schedule support based on availability.
What guarantee or warranty do you provide on services?
We offer a satisfaction guarantee. If you're not completely satisfied, we’ll make it right. Specific warranties will be discussed ahead of time.