Terms of Service

1. Acceptance of Terms

By accessing or using Holland IT Solutions' website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Services.

2. Services

We provide IT support, consulting, and related services as described on our website. Specific service details, scope, and pricing may be set forth in a separate agreement or statement of work.

3. Quotes, Billing, and Payment

• Estimates and quotes are provided based on available information and are subject to change if the scope changes.
• Invoices are due upon receipt unless otherwise stated. Late payments may incur fees where permitted by law.
• Hardware, software, and third-party service costs are typically billed separately and may be due upfront.

4. Client Responsibilities

• Provide accurate information, timely access, and necessary approvals to enable service delivery.
• Maintain proper backups of data unless backup service is explicitly included and active.
• Ensure you have rights and licenses for any software or content you ask us to install or use.

5. Data and Security

We strive to follow industry best practices for security and confidentiality. However, no system is fully secure. You acknowledge that use of technology involves inherent risks and agree to implement reasonable safeguards on your end.

6. Limited Warranty and Disclaimer

• Services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation.
• To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the maximum extent permitted by law, Holland IT Solutions and its personnel shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or business opportunities, even if advised of the possibility of such damages. Our total liability for any claim will not exceed the amounts paid by you for the specific service giving rise to the claim in the 3 months preceding the event.

8. Third-Party Services

Some Services may involve third-party platforms or providers (e.g., hosting, scheduling, payments). Your use of those services is subject to their terms and policies. We are not responsible for third-party systems outside our control.

9. Intellectual Property

All content, trademarks, logos, and materials on our website are owned by Holland IT Solutions or used with permission. You may not reproduce or distribute them without prior written consent.

10. Termination

We may suspend or terminate Services if you breach these Terms or engage in unlawful or harmful activity. Upon termination, you remain responsible for fees due for Services already rendered or obligations incurred.

11. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of laws principles. Venue for disputes shall be in competent courts located in Ohio.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated effective date. Your continued use of the Services after changes become effective constitutes acceptance.

13. Contact

Questions about these Terms? Contact us at:
Email: jholland@hollanditsolutions.com
Phone: (740) 409-8031
Location: Ohio, United States